FAQs & Troubleshooting
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PT-2100
92 Results
61. 29/05/2020
How do I reset the machine to the default settings?
62. 28/05/2020
The printed label contains blank horizontal lines.
63. 19/05/2020
How do I print vertical text? (P-touch Editor 5.x for Windows)
64. 19/05/2020
How do I create a label using a template? (P-touch Editor 5.x for Windows)
65. 19/05/2020
How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
66. 18/05/2020
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
67. 13/05/2020
How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
68. 13/05/2020
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
69. 11/05/2020
Why doesn't my machine turn on when Power key is pressed?
70. 08/05/2020
How do I type accented characters?
71. 27/04/2020
How do I clear the display?
72. 06/04/2020
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
73. 31/03/2020
The fabric tape became detached after washing.
74. 27/03/2020
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
75. 11/12/2019
Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
76. 25/06/2019
How do I type an uppercase letter?
77. 20/03/2019
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
78. 12/03/2019
When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
79. 18/01/2019
"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
80. 17/01/2019
The driver downloaded from the website cannot be installed.
81. 11/01/2019
My printer has suddenly stopped printing.
82. 29/11/2018
The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
83. 16/08/2018
Can my printer use TZ/TZe tapes?
84. 22/12/2017
The top and base layers of the laminated tape are misaligned.
85. 07/04/2015
Why do stripes appear on my label?
86. 06/01/2015
Error messages do not appear when using the USB connection of my printer.
87. 28/11/2014
How do I change the Language setting of the machine?
88. 06/11/2014
How do I print vertically?
89. 09/08/2013
I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
90. 20/08/2012
How do I create a label using a template? (P-touch Editor 5.0 for Windows)