FAQs & Troubleshooting
Latest |
MW-140BT
56 Results
31. 12/06/2023
The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
32. 12/04/2023
Where can I find my Brother printer's serial number?
33. 20/10/2022
What do the indicator lights on the printer mean?
34. 18/04/2022
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
35. 31/03/2022
How to delete the registry information and files related to the printer driver
36. 28/03/2022
I connected multiple printers of the same model to one computer but can only print from one of them.
37. 28/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
38. 27/11/2020
How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
39. 16/11/2020
The AC adapter does not work.
40. 16/11/2020
Is it possible to use a rubber stamp on the thermal paper?
41. 16/11/2020
How long does it usually take to charge the battery?
42. 07/10/2020
Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
43. 19/05/2020
How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
44. 18/05/2020
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
45. 13/05/2020
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
46. 08/05/2020
Are there any precautions needed when using thermal paper?
47. 21/04/2020
The Bluetooth® installation asks me for a PIN (or Pass Key). Where can I find this information?
48. 06/04/2020
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
49. 31/03/2020
The printer will not turn on.
50. 31/03/2020
Can I use my car cigarette lighter socket to charge the battery?
51. 27/03/2020
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
52. 16/10/2019
Although the print command was sent to the MPrint printer, the printer does not print.
53. 20/03/2019
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
54. 12/03/2019
When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
55. 06/01/2015
Error messages do not appear when using the USB connection of my printer.
56. 05/01/2015
I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)