FAQs & Troubleshooting
Latest |
MFC-J6910DW
386 Results
31. 14/02/2023
I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
32. 14/02/2023
When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
33. 14/02/2023
Scan a document in Windows 8 and Windows 10.
34. 14/02/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
35. 19/12/2022
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
36. 19/12/2022
Can third party ink be used to refill the ink cartridges?
37. 13/12/2022
How to identify your Operating System (OS).
38. 13/12/2022
Is there a way to view how much ink is remaining?
39. 15/11/2022
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
40. 17/10/2022
Send a fax using PC-FAX with LPD/LPRng (Linux)
41. 27/09/2022
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
42. 26/09/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
43. 12/09/2022
I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
44. 06/09/2022
Configure and use PC-FAX (CUPS) (Linux)
45. 31/08/2022
After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
46. 30/08/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
47. 22/08/2022
Configure the Scan to Email Feature (Linux)
48. 09/08/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
49. 26/07/2022
Configure and use the Scan Key Tool (Linux)
50. 20/07/2022
Uninstall the drivers. (Mac OS X 10.5)
51. 19/07/2022
I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
52. 05/07/2022
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
53. 30/06/2022
I can print but cannot scan via network. (For Mac)
54. 30/06/2022
Scan a document into PaperPort™ using the TWAIN driver
55. 23/06/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
56. 20/06/2022
Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
57. 09/05/2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
58. 02/05/2022
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
59. 20/04/2022
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
60. 20/04/2022
Ink Low