FAQs & Troubleshooting
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MFC-J5730DW
337 Results
31. 27/03/2023
Install the built-in drivers (For Windows 8 and Windows 10)
32. 27/03/2023
Change the printer driver settings (Windows/macOS)
33. 27/03/2023
The printer status is Offline or Paused.
34. 23/03/2023
Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
35. 17/03/2023
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
36. 17/03/2023
Open the "Scanners and Cameras" and Properties.
37. 15/02/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
38. 15/02/2023
Receive faxes on the computer for Windows (PC-FAX Receive)
39. 14/02/2023
I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
40. 14/02/2023
Scan a document in Windows 8 and Windows 10.
41. 14/02/2023
Transfer faxes to the PC when my machine has a mechanical issue.
42. 14/02/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
43. 13/01/2023
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
44. 19/12/2022
Cannot Detect Ink Volume
45. 19/12/2022
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
46. 19/12/2022
Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
47. 19/12/2022
Can third party ink be used to refill the ink cartridges?
48. 13/12/2022
Open the Status Monitor
49. 13/12/2022
How to identify your Operating System (OS).
50. 24/11/2022
Import a Certificate and Private Key
51. 22/11/2022
Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
52. 15/11/2022
Export the Certificate and Private Key
53. 24/10/2022
Install a Certificate on Your Brother Machine
54. 20/10/2022
How do I use Mopria™ Print Service (MPS) with my Brother machine?
55. 17/10/2022
Send a fax using PC-FAX with LPD/LPRng (Linux)
56. 13/10/2022
Print the Network Configuration Report
57. 04/10/2022
Print as a Booklet Automatically (Windows®)
58. 27/09/2022
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
59. 26/09/2022
Configure Email Sending or Receiving Using Web Based Management
60. 26/09/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".