FAQs & Troubleshooting
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MFC-7420
291 Results
31.
How can I change the print resolution?
32.
"Paper Jam Tray" error appears on the LCD. What should I do?
33.
What can happen if the wrong paper is used in your machine.
34.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
35.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
36.
Cannot print after a Windows 10 update (June 2020)
37.
Pre-Required Procedures (Linux)
38.
Download a file from the "Downloads" section and save it to Windows 8 computer.
39.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
40.
The printer status is Offline or Paused.
41.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
42.
The paper is skewed when it's printed.
43.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
44.
Can I set my Brother machine to forward the faxes I receive to another location?
45.
What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
46.
Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
47.
I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
48.
Which E-mail packages are compatible with ControlCenter3?
49.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
50.
How do I check if the MFC has faxes in its memory?
51.
How can I improve poor print quality ?
52.
"Paper Jam Inside" error appears on the LCD. What should I do?
53.
"Document Jam" error appears on the LCD. What should I do?
54.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
55.
When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
56.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
57.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
58.
What is Distinctive Ring and how do I program it?
59.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
60.
Can I confirm that the FAX was sent correctly?