FAQs & Troubleshooting
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DCP-9042CDN
287 Results
31. 12/10/2022
Scan a document into ScanSoft™ PaperPort™ 11SE
32. 12/10/2022
Can I print from DOS applications?
33. 11/10/2022
When I scan a document using ControlCenter, the scanned file size is too big.
34. 26/09/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
35. 20/09/2022
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
36. 12/09/2022
I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
37. 30/08/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
38. 22/08/2022
Configure the Scan to Email Feature (Linux)
39. 09/08/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
40. 08/08/2022
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
41. 03/08/2022
"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
42. 26/07/2022
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
43. 26/07/2022
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
44. 26/07/2022
Configure and use the Scan Key Tool (Linux)
45. 20/07/2022
Uninstall the drivers. (Mac OS X 10.5)
46. 30/06/2022
I can print but cannot scan via network. (For Mac)
47. 23/06/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
48. 20/06/2022
Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
49. 18/05/2022
Locate files scanned with ControlCenter3 (For Windows)
50. 09/05/2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
51. 20/04/2022
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
52. 07/04/2022
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
53. 01/04/2022
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
54. 01/04/2022
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
55. 01/04/2022
Scan multiple pages into one file instead of each scan being saved as a separate file.
56. 24/03/2022
I cannot find some option in the Printing preferences. (For Windows)
57. 24/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
58. 17/03/2022
I cannot install the driver when using the Driver Install Tool. (Linux)
59. 06/01/2022
I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
60. 10/11/2021
Open the Control Panel (For Windows)