FAQs & Troubleshooting
Latest |
DCP-9020CDW
274 Results
31. 14/02/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
32. 19/12/2022
Can I use non-Brother or third party supplies with the Brother machine?
33. 19/12/2022
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
34. 13/12/2022
How to identify your Operating System (OS).
35. 24/11/2022
Log on as a restricted user when the Secure Function Lock feature is turned ON.
36. 15/11/2022
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
37. 20/10/2022
How do I use Mopria™ Print Service (MPS) with my Brother machine?
38. 27/09/2022
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
39. 26/09/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
40. 13/09/2022
Print a document securely using the Secure Print feature (Windows)
41. 30/08/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
42. 22/08/2022
Configure the Scan to Email Feature (Linux)
43. 09/08/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
44. 26/07/2022
Configure and use the Scan Key Tool (Linux)
45. 19/07/2022
I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
46. 12/07/2022
I keep getting the error message "Authenticate Err (Authentication error)".
47. 30/06/2022
I can print but cannot scan via network. (For Mac)
48. 30/06/2022
Check the Node Name of the Brother machine
49. 30/06/2022
Scan a document into PaperPort™ using the TWAIN driver
50. 23/06/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
51. 20/06/2022
Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
52. 16/06/2022
Configure and use the Scan to FTP feature
53. 09/05/2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
54. 02/05/2022
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
55. 25/04/2022
Where can I find my Brother machine's serial number?
56. 20/04/2022
Configure and use the Scan to Network feature (For Windows)
57. 20/04/2022
Uninstall the Brother Software and Drivers (Windows)
58. 14/04/2022
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
59. 13/04/2022
Print on both sides of the paper (2-sided/duplex Printing).
60. 11/04/2022
Wireless setup is requesting a WPS PIN to complete the setup