MFC-J2320 FAQs & Troubleshooting MFC-J2320 Not your product? Sort by: Updated Date Popularity 3 Results 1. 27/02/2015 Document Jam (With Video Instructions) 2. 30/05/2014 I still receive the error message "Paper Jam" after I removed the jammed paper. 3. 26/05/2014 Paper Jam Paper Feed / Paper Jam FAQs & Troubleshooting