1. 10.04.2023

The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)

2. 17.03.2023

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

3. 20.09.2022

I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?

4. 14.11.2018

I am sharing my Brother machine. I can print but cannot scan.

5. 19.09.2018

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

6. 16.08.2018

I can print but cannot scan via network. (For Macintosh)

7. 10.08.2018

I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.

8. 27.07.2018

I can print but cannot scan via network. (For Windows)

9. 24.03.2016

When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".

10. 24.03.2016

I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)

11. 24.03.2016

I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.

12. 24.03.2016

I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.

13. 11.01.2013

I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.

14. 08.11.2011

I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.

15. 07.11.2011

I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.

16. 15.06.2011

I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.

17. 27.08.2010

When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?

18. 23.03.2009

I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?

19. 26.10.2007

I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?

20. 08.12.2006

I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.

21. 03.04.2006

I'm using Windows®. The network scanning feature was working after I installed the driver but no longer works. What can I do?