1. 27/03/2023

The printer status is Offline or Paused.

2. 22/08/2022

I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print. 

3. 09/05/2022

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

4. 16/07/2020

Cannot print after a Windows 10 update (June 2020)

5. 30/07/2018

I cannot print from my computer via network. (For Windows)

6. 27/10/2017

I cannot print from my computer via network. (For Macintosh)

7. 25/11/2014

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)

8. 19/11/2014

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

9. 25/09/2014

I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?

10. 29/01/2014

I cannot print from Mac OS X.

11. 17/01/2014

I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?

12. 14/05/2013

The machine does not print anything.

13. 12/06/2007

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

14. 07/02/2007

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?

15. 16/10/2006

The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?

16. 03/04/2006

When trying to print from Mac OS® X the print queue is stopped.