1. 31/10/2022

Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)

2. 20/09/2022

I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?

3. 26/07/2022

The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.

4. 24/03/2016

When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".

5. 24/03/2016

I cannot scan via USB. (Mac OS X)

6. 24/03/2016

I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.

7. 24/03/2016

I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.

8. 29/01/2014

Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007.  What can I do?

9. 15/06/2011

I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.

10. 26/03/2009

I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?

11. 23/03/2009

I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?

12. 26/10/2007

I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?

13. 23/05/2006

I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?

14. 10/05/2006

When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?

15. 28/02/2006

The link icon for Outlook Express is not displayed in PaperPort®. What should I do?

16. 14/02/2006

I'm using Windows® XP Professional x64 Edition. I'm unable to scan using the Brother TWAIN Driver with a parallel connection after changing the user account using the "Switch User" option. What can I do?