FAQs & Troubleshooting
Popular |
PJ-662
50 Results
1.
I cannot save a file downloaded from the Brother support website (For Windows)
2.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
3.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
4.
I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
5.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
6.
How to identify your Operating System (OS) for Windows or Mac
7.
Printing is not possible. (USB connection)
8.
How do I connect the printer and my computer via Bluetooth®? (for Windows)
9.
How do I connect the printer and my computer via USB cable?
10.
How to delete the registry information and files related to the printer driver
11.
Where can I find my Brother printer's serial number?
12.
How to connect to a DC power outlet (Optional)
13.
How to connect to a DC power outlet (Optional)
14.
How to charge the rechargeable Li-ion battery
15.
How to install the rechargeable Li-ion Battery (Optional)
16.
How to identify the printer's firmware version
17.
How do I uninstall the printer driver?
18.
I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
19.
How to open the Devices and Printers window
20.
How do I switch between Infrared (IrDA) and Bluetooth®? (Windows only)
21.
How do I clean the Platen Roller?
22.
Paper does not move through the printer even though the motor is running.
23.
The print quality is poor, and the image is too light or dark.
24.
How to insert paper
25.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
26.
I connected multiple printers of the same model to one computer but can only print from one of them.
27.
Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
28.
Some of the print options in OpenOffice do not work. (Linux®)
29.
Uninstalling the printer drivers (Linux®)
30.
I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)