FAQs & Troubleshooting
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PJ-563
25 Results
1.
How to install the Battery (Optional)
2.
How to identify your Operating System (OS) for Windows or Mac
3.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
4.
Printing is not possible. (USB connection)
5.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
6.
How to connect to an AC Outlet (Optional)
7.
How to delete the registry information and files related to the printer driver
8.
The paper is jammed in the printer.
9.
I cannot save a file downloaded from the Brother support website (For Windows)
10.
How to open the Devices and Printers window
11.
How do I uninstall the printer driver?
12.
How do I connect the printer to my computer?
13.
The print quality is poor, and the image is too light or dark.
14.
How to insert paper
15.
Error messages do not appear when using the USB connection of my printer.
16.
I connected multiple printers of the same model to one computer but can only print from one of them.
17.
Paper moves through the printer, but nothing appears on the paper.
18.
The printed image is out of alignment.
19.
(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
20.
What do the indicator lights mean?
21.
How do I install the printer driver from the CD-ROM?
22.
What is IrDA?
23.
How do I clean the Print Head and the Platen Roller?
24.
Paper does not move through the printer even though the motor is running.
25.
Pages don't print. What should I do?