FAQs & Troubleshooting
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MFC-J6710DW
383 Results
1.
I cannot start ControlCenter4.
2.
Paper Jam
3.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
6.
I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
7.
Add your Brother machine with AirPrint (macOS)
8.
Connect your Brother machine to your mobile device via a wireless router or access point.
9.
Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine
10.
Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
11.
Change the printer driver settings (Windows/macOS)
12.
When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
13.
When I make a copy the image or text is cut off.
14.
Paper jams or ink trace (smudges) occur when feeding A3 paper.
15.
How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
16.
Can I transfer faxes to the PC when my machine has a mechanical problem?
17.
Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
18.
Configure and use PC-FAX (CUPS) (Linux)
19.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
20.
When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
21.
Send a fax using PC-FAX with LPD/LPRng (Linux)
22.
"Offline" appears on the Status Monitor.
23.
When I scan a document using ControlCenter, the scanned file size is too big.
24.
Is my Brother machine compatible with third party print servers?
25.
When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
26.
I am using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes. What can I do?
27.
In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
28.
Uninstall the drivers. (Mac OS X 10.5)
29.
The BRAdmin Professional software is not able to locate the Brother machine on my network.
30.
Why are the faxes I send always received with a black vertical line down the page?