FAQs & Troubleshooting
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MFC-J265W
313 Results
1.
Load paper in the paper tray
2.
Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
3.
I cannot install Brother drivers on Debian 10 or later (Linux)
4.
How do I know which side up my photo paper should be in the tray?
5.
When I print, the pages are smudged with ink. What should I do?
6.
I cannot send a fax using PC-FAX (Windows 10)
7.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
8.
Forward a fax to another fax machine when my machine has a mechanical problem.
9.
What driver package format is supported by my Linux distribution?
10.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
11.
I am using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes. What can I do?
12.
I am having an issue receiving faxes.
13.
How do I load envelopes into my machine?
14.
Scan using XSane or GIMP (Linux)
15.
The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
16.
The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
17.
When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
18.
I cannot print using my Brother machine on a wireless network (Mac)
19.
ControlCenter3 displays a blank screen at startup (Windows)
20.
Scan from the Brother iPrint&Scan application using Windows Phone.
21.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
22.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
23.
I am using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
24.
The keys on the control panel do not respond.
25.
Why doesn't the machine answer when receiving a call?
26.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
27.
I cannot receive a color fax.
28.
Where do I find manuals for my Brother machine?
29.
I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
30.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)