FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/mfc790cw_all.jpg)
MFC-790CW
329 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
3.
What is Brother iPrint&Scan?
4.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
5.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
6.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
7.
Paper Jam
8.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
9.
Delete print jobs from the print queue.
10.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
11.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
12.
How to identify your Operating System (OS).
13.
How do I clear the message "Cannot Detect" from the display?
14.
The print speed is very slow when I use XML Paper Specification Printer Driver.
15.
Create or view a XML Paper Specification document
16.
Can I transfer faxes to the PC when my machine has a mechanical problem?
17.
Print the Network Configuration List
18.
Configure and use PC-FAX (CUPS) (Linux)
19.
Configure and use the Scan Key Tool (Linux)
20.
When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
21.
When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
22.
Configure scan settings without administrator privileges (Linux)
23.
Open the Status Monitor
24.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
25.
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
26.
I can print but cannot scan via network. (For Windows)
27.
Verify if the Brother machine has a dial tone
28.
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
29.
How do I clear the message "No Paper Fed" from the display?
30.
The ink cartridges run out very quickly. Is there any reason for that?