FAQs & Troubleshooting
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MFC-490CW
330 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
3.
What is Brother iPrint&Scan?
4.
What is Distinctive Ring and how do I program it?
5.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
6.
When I print, the pages are smudged with ink. What should I do?
7.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
8.
I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
9.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
10.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
11.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
12.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
13.
Change the printer driver settings (Windows/macOS)
14.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
15.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
16.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
17.
Configure and use PC-FAX (CUPS) (Linux)
18.
When I print images, the quality is not good (Linux)
19.
"ControlCenter needs to be updated." - macOS 10.15 Catalina
20.
Firewall port requirements of the Scan Key Tool (Linux)
21.
I get a TS error when trying to print on a wireless network.
22.
Why doesn't my Brother machine have a dial tone?
23.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
24.
Scan a document using "Scanner and Camera Wizard" in Windows XP
25.
Scan an image and insert it in a Windows XP application
26.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
27.
Uninstall the Brother Software and Drivers (Windows)
28.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
29.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
30.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)