FAQs & Troubleshooting
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MFC-410CN
275 Results
1.
How to identify your Operating System (OS).
2.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
3.
The printer status is Offline or Paused.
4.
Scan and save a document in PDF format (Scan to File)
5.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
6.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
7.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
8.
Cannot print after a Windows 10 update (June 2020)
9.
ControlCenter3 displays a blank screen at startup (Windows)
10.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
11.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
12.
Scan multiple pages into one file instead of each scan being saved as a separate file.
13.
I replaced my ink cartridge but the LCD is still displaying "Near Empty".
14.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
15.
I'm using Mac OS® X. I cannot locate my Brother machine from "Printer Setup Utility" or the web browser (Safari). Why?
16.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
17.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
18.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
19.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
20.
How do I factory reset the print server?
21.
What is the BRAdmin Professional software used for?
22.
I'm using Macintosh®. What are the settings in the Scanner window used for?
23.
How do I know the current network configuration?
24.
Configure and use the Scan Key Tool (Linux)
25.
The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
26.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
27.
Configure scan settings without administrator privileges (Linux)
28.
I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
29.
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
30.
Uninstall printer drivers (Linux)