FAQs & Troubleshooting
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MFC-3360C
223 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I use voice mail on the same line as my Brother machine?
3.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
4.
Change the printer driver settings (Windows/macOS)
5.
How do I clear the message "PAPER JAM" or "PRINTER JAM" from the display?
6.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
7.
How do I clear Machine Error 46?
8.
The driver installation finished successfully but I cannot print. (Linux)
9.
Verify if the Brother machine has a dial tone
10.
When I print, the pages are smudged with ink. What should I do?
11.
When scanning a document to be copied or faxed, the message "OUT OF MEMORY" appears on the display. What can I do?
12.
The LCD displays an error code (number). What does it mean?
13.
Large characters are printed incorrectly. (Linux)
14.
I cannot scan when using SELinux (Security-Enhanced Linux)
15.
Send a fax using PC-FAX with LPD/LPRng (Linux)
16.
Delete print jobs from the print queue.
17.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
18.
When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
19.
How do I start ControlCenter3?
20.
When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?
21.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
22.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
23.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
24.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
25.
Configure and use PC-FAX (CUPS) (Linux)
26.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
27.
When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
28.
I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
29.
Delete a network scanner entry. (Linux)
30.
Important points for specifying the scan area (Linux)