FAQs & Troubleshooting
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MFC-265C
223 Results
1.
How do I load paper?
2.
When I print, the pages are smudged with ink. What should I do?
3.
How do I know which side up my photo paper should be in the tray?
4.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
5.
Delete print jobs from the print queue.
6.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
7.
"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
8.
Scan multiple pages into one file instead of each scan being saved as a separate file.
9.
How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
10.
Which E-mail packages are compatible with ControlCenter3?
11.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
12.
How do I clear the message "PAPER JAM" from the display?
13.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
14.
What is Distinctive Ring and how do I program it?
15.
Why doesn't the machine answer when receiving a call?
16.
Why can't I print when an ink cartridge is empty?
17.
I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
18.
The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
19.
The driver installation finished successfully but I cannot print. (Linux)
20.
Configure scan settings without administrator privileges (Linux)
21.
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
22.
To install the printer driver easily using a tool. (Linux)
23.
Windows 10 Support Information
24.
I cannot print from my computer via USB.
25.
When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
26.
Scan a document in OS X 10.8/macOS 10.12 - 10.15.
27.
Scan a document in Mac OS X 10.6.
28.
"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
29.
When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.
30.
Set the date and time