FAQs & Troubleshooting
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MFC-215C
236 Results
1.
ControlCenter3 displays a blank screen at startup (Windows)
2.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
3.
Which E-mail packages are compatible with ControlCenter3?
4.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
5.
Scan multiple pages into one file instead of each scan being saved as a separate file.
6.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
7.
Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
8.
I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
9.
I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?
10.
"Near Empty [Color]" is appearing on my Brother machine's LCD? What does it mean and how do I clear it?
11.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
12.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
13.
Can I print from or scan to Android™ Smartphone?
14.
Can I use voice mail on the same line as my Brother machine?
15.
How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
16.
How do I use my Outlook contacts with my Brother PC-Fax? (import)
17.
Delete print jobs from the print queue.
18.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
19.
Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
20.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
21.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
22.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
23.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
24.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
25.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
26.
When I try to OCR into WordPad using PaperPort® 9.0SE or Brother Control Center 2.0, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
27.
The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
28.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
29.
I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
30.
I'm using Windows®. Print speed is too slow. What can I do?