FAQs & Troubleshooting
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HL-2040
131 Results
1.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
2.
What kind of paper can I use?
3.
Printouts have wrinkles or creases.
4.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
5.
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
6.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
7.
I cannot install Brother drivers on Debian 10 or later (Linux)
8.
Windows 10 Support Information
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
The printer status is Offline or Paused.
11.
The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
12.
The printed letters are slanted, positioned incorrectly.
13.
All print jobs are aborted and nothing is printed. (Linux)
14.
I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
15.
I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
16.
Check the firmware version.
17.
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
18.
I cannot print from my computer via USB.
19.
I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
20.
I cannot update the firmware.
21.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
22.
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
23.
Printouts have toner specks.
24.
Black toner marks appear across the page.
25.
Printouts are with gray background.
26.
Where do I find the complete User's Guide?
27.
White spots appear in areas of dense black printing.
28.
I cannot install the driver when using the Driver Install Tool. (Linux)
29.
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
30.
What driver package format is supported by my Linux distribution?