FAQs & Troubleshooting
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FAX-2890
195 Results
1.
Replace Drum
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
6.
Jam Inside
7.
Turn the Toner Save mode on or off
8.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
9.
Change the printer driver settings (Windows/macOS)
10.
Duplex Copy (1-sided to 2-sided)
11.
Toner Low or Prepare New Toner Cartridge
12.
Cannot print after a Windows 10 update (June 2020)
13.
My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
14.
I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
15.
All print jobs are aborted and nothing is printed. (Linux)
16.
I want to print using CUPS while keeping SELinux enabled. (Linux)
17.
When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
18.
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
19.
The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
20.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
21.
I cannot install the driver when using the Driver Install Tool. (Linux)
22.
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
23.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
24.
I cannot install Brother drivers on Debian 10 or later (Linux)
25.
What driver package format is supported by my Linux distribution?
26.
Paper size settings are unavailable when I print from OpenOffice (Linux)
27.
The downloaded driver's name is different from my machine's name. (Linux)
28.
The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
29.
I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
30.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)