FAQs & Troubleshooting
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DCP-T500W
222 Results
1.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
2.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
3.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
4.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
5.
The printer status is Offline or Paused.
6.
When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
7.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
8.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
9.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
10.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
11.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
12.
Paper Jam
13.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
14.
To install the printer driver easily using a tool. (Linux)
15.
I cannot print using my Brother machine on a wireless network (Mac)
16.
I cannot find some option in the Printing preferences. (For Windows)
17.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
18.
Print a web page from iPrint&Scan when using an Android™ mobile device.
19.
How to identify your Operating System (OS).
20.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
21.
High Temperature
22.
The edge of glossy paper is smudged.
23.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
24.
Is my Brother machine compatible with Windows Vista?
25.
One or more of my colors are not printing (blank).
26.
Scan a document from a Windows XP application
27.
Out of Memory
28.
Why do the color ink tanks run out of ink even though I never or rarely print in color?
29.
I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
30.
Set up your Brother machine on a wireless network.