FAQs & Troubleshooting
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DCP-T500W
222 Results
1.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
2.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
3.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
4.
Download a file from the "Downloads" section and save it to Windows 8 computer.
5.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
6.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
7.
What driver package format is supported by my Linux distribution?
8.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
9.
One or more of my colors are not printing (blank).
10.
Open the "Scanners and Cameras" and Properties.
11.
I cannot make borderless prints.
12.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
13.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
14.
I am sharing my Brother machine. I can print but cannot scan.
15.
I cannot save a file downloaded from the Brother support website (For Windows)
16.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
17.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
18.
Ink Box Full / InkBox Full
19.
Why do the color ink tanks run out of ink even though I never or rarely print in color?
20.
How do I know which side up my photo paper should be in the tray?
21.
I can print but cannot scan via network. (For Windows)
22.
Print using only the black ink tank when the Color tanks have run out.
23.
Paper Jam
24.
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
25.
Refill Ink
26.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
27.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
28.
Cannot print after a Windows 10 update (June 2020)
29.
How do I use Mopria™ Print Service (MPS) with my Brother machine?
30.
Protect your Brother machine against unauthorised access over the network