FAQs & Troubleshooting
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DCP-T428W
174 Results
1.
(Video) Load A4/Letter papers
2.
Where can I download Brother iPrint&Scan application for Mac?
3.
(Video) Fill the ink tanks
4.
Paper Size Mismatch / Wrong paper size
5.
The scanning speed is slow when scanning from my machine. (Windows)
6.
I cannot select the file to print in Brother iPrint&Scan (Mac)
7.
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
8.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
9.
(Video) Set up your Brother machine
10.
(Video) Load Envelopes
11.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
12.
Uninstall Scan-key-tool. (Linux)
13.
Check the Print Alignment from Your Brother Machine
14.
I cannot save a file downloaded from the Brother support website (For Windows)
15.
Download a file from the "Downloads" section and save it to Windows 8 computer.
16.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
17.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
18.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
19.
Reduce Printing Noise
20.
Load Paper in the Manual Feed Slot
21.
Discover the MAC address of the Brother network card
22.
Uninstall the drivers. (macOS 13 or greater)
23.
Uninstall the ICA driver (macOS 10.13 - macOS 12).
24.
Uninstall the Brother Software and Drivers (Windows)
25.
I cannot install the driver when using the Driver Install Tool. (Linux)
26.
Error and Maintenance LED Indications
27.
When I print images, the quality is not good (Linux)
28.
My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
29.
I get a TS error when trying to print on a wireless network.
30.
Clean the Base Pad