FAQs & Troubleshooting
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DCP-J100
183 Results
1.
Change the printer driver settings (Windows/macOS)
2.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
3.
What driver package format is supported by my Linux distribution?
4.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
5.
Can I print from or scan to Android™ Smartphone?
6.
How do I know which side up my photo paper should be in the tray?
7.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
8.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
9.
Locate files scanned with ControlCenter2 (For Macintosh)
10.
Where can I find the ink cartridges for my new Brother machine?
11.
The printer status is Offline or Paused.
12.
Is there a way to view how much ink is remaining?
13.
I'm using Macintosh. What is the PreScan option used for?
14.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
15.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
16.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
17.
When I print images, the quality is not good (Linux)
18.
The downloaded driver's name is different from my machine's name. (Linux)
19.
"ControlCenter needs to be updated." - macOS 10.15 Catalina
20.
I installed scan-key-tool, but it does not work. (Linux)
21.
Important points for specifying the scan area (Linux)
22.
Check the firmware version.
23.
Install the built-in drivers (For Windows 8 and Windows 10)
24.
Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
25.
Scan a document and e-mail it as an attachment using the SCAN button on my Brother machine
26.
The ink cartridges run out very quickly. Is there any reason for that?
27.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
28.
Clean the Scanner to improve the copy or fax quality.
29.
Is there any way to reduce Ink consumption?
30.
Where do I find manuals for my Brother machine?