FAQs & Troubleshooting
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DCP-B7638DN
119 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
Check the remaining ink or toner level (Linux)
2.
The printer status is Offline or Paused.
3.
After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
4.
Black lines down the page
5.
Add your Brother machine with AirPrint (macOS)
6.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
7.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
8.
Protect your Brother machine against unauthorised access over the network
9.
Cannot Scan ##
10.
2-sided Disable or 2-sided Disabled
11.
When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
12.
Can I use non-Brother or third party supplies with the Brother machine?
13.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
14.
When I print images, the quality is not good (Linux)
15.
My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
16.
Delete a network scanner entry. (Linux)
17.
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
18.
Open the Status Monitor (Windows)
19.
Supported models of Universal Printer Driver for PCL
20.
Where can I find my Brother machine's serial number?
21.
The scanning speed is slow when scanning from my machine. (Windows)
22.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
23.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
24.
What is the default password for my Brother machine?
25.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
26.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
27.
I cannot connect my machine to a Windows 11 computer via USB.
28.
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
29.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
30.
A security warning appears when accessing Web Based Management via HTTPS.