FAQs & Troubleshooting
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DCP-7040
172 Results
1.
Can I print from or scan to Android™ Smartphone?
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
5.
What driver package format is supported by my Linux distribution?
6.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
7.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
8.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
9.
How to identify your Operating System (OS).
10.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
11.
The printer status is Offline or Paused.
12.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
13.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
14.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
15.
How do I clean the drum unit?
16.
How do I clean white or black spots on printed documents?
17.
How do I clear vertical lines or streaks that appear in the copies I made?
18.
I cannot install the driver when using the Driver Install Tool. (Linux)
19.
To install the printer driver easily using a tool. (Linux)
20.
Uninstall printer drivers (Linux)
21.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
22.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
23.
"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
24.
Duplex Copy (1-sided to 2-sided)
25.
Make copies using my Brother machine.
26.
I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
27.
I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?
28.
How do I clean the laser scanner window?
29.
When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.
30.
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?