FAQs & Troubleshooting
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DCP-560CN
230 Results
1.
Change the printer driver settings (Windows/macOS)
2.
I cannot install Brother drivers on Debian 10 or later (Linux)
3.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
4.
I cannot save a file downloaded from the Brother support website (For Windows)
5.
Delete print jobs from the print queue.
6.
How to identify your Operating System (OS).
7.
How do I load paper?
8.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
9.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
10.
Configure the Scan to Email Feature (Linux)
11.
Open the Status Monitor
12.
The printer status is Offline or Paused.
13.
I can print but cannot scan via network. (For Windows)
14.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
15.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
16.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
17.
Important points for specifying the scan area (Linux)
18.
ControlCenter3 displays a blank screen at startup (Windows)
19.
Install the built-in drivers (For Windows 8 and Windows 10)
20.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
21.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
22.
I cannot make borderless prints.
23.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
24.
What is the Network Shared printing?
25.
Locate files scanned with ControlCenter3 (For Windows)
26.
The edge of glossy paper is smudged.
27.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
28.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
29.
"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
30.
Configure or change the settings of the ControlCenter 2 or 3 scanning options