FAQs & Troubleshooting
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DCP-1619
127 Results
1. 05/06/2024
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
2. 29/05/2024
Cartridge Error
3. 28/02/2024
Uninstall the drivers. (macOS 13 or greater)
4. 31/01/2024
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
5. 10/01/2024
Turn the Toner Save mode on or off
6. 17/11/2023
"ControlCenter needs to be updated." - macOS 10.15 Catalina
7. 10/08/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
8. 27/06/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
9. 01/06/2023
Delete print jobs from the print queue.
10. 16/05/2023
I cannot print from my computer via USB.
11. 19/04/2023
I cannot install the Brother printer driver (macOS 11 or later)
12. 07/04/2023
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
13. 27/03/2023
Change the printer driver settings (Windows/macOS)
14. 27/03/2023
The printer status is Offline or Paused.
15. 17/03/2023
Open the "Scanners and Cameras" and Properties.
16. 15/02/2023
Install the built-in drivers (For Windows 8 and Windows 10)
17. 14/02/2023
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
18. 14/02/2023
Scan and save a document in PDF format for Windows (Scan to File)
19. 14/02/2023
When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
20. 14/02/2023
Scan a document in Windows 8 and Windows 10.
21. 19/12/2022
Can I use non-Brother or third party supplies with the Brother machine?
22. 19/12/2022
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
23. 13/12/2022
How to identify your Operating System (OS).
24. 26/09/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
25. 01/09/2022
How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
26. 01/09/2022
Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
27. 30/08/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
28. 22/08/2022
Configure the Scan to Email Feature (Linux)
29. 10/08/2022
A blank page is fed from my Brother machine though I don't try to print or copy documents.
30. 09/08/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)