FAQs & Troubleshooting
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DCP-1619
127 Results
1.
Turn the Toner Save mode on or off
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
TONER ENDED
4.
What is Toner Continue Mode?
5.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
6.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7.
A blank page is fed from my Brother machine though I don't try to print or copy documents.
8.
Uninstall the Brother Software and Drivers (Windows)
9.
I cannot install Brother drivers on Debian 10 or later (Linux)
10.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
11.
I'm having an issue with the print quality.
12.
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
13.
Uninstall the drivers. (macOS 13 or greater)
14.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
15.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
16.
Delete print jobs from the print queue.
17.
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
18.
I cannot scan via USB. (Mac OS X)
19.
Out of Memory
20.
What is the recommended paper?
21.
When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
22.
I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
23.
To install the printer driver easily using a tool. (Linux)
24.
I cannot install the Brother printer driver (macOS 10.15 or earlier)
25.
Check the firmware version.
26.
How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
27.
Open the Control Panel (For Windows)
28.
Install the built-in drivers (For Windows 8 and Windows 10)
29.
Scan a document and e-mail it as an attachment (For Macintosh)
30.
Scan a document in OS X 10.8/macOS 10.12 - 10.15.