FAQs & Troubleshooting
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33 Results
1.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
2.
How to identify your Operating System (OS).
3.
What is the default password for my Brother machine?
4.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
5.
Configure the Scan to Email Feature (Linux)
6.
Change the brscan5 scan settings using XSane (Linux)
7.
Important points for specifying the scan area (Linux)
8.
What is the default password for my BRAdmin, Remote Setup or Web Based Management?
9.
Uninstall the Brother Software and Drivers (Windows)
10.
The scanning speed is slow when scanning from my machine. (Windows)
11.
My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
12.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
13.
Your Brother machine cannot scan. / Scanning has stopped.
14.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
15.
A security warning appears when accessing Web Based Management via HTTPS.
16.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
17.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
18.
I cannot install Brother drivers on Debian 10 or later (Linux)
19.
What driver package format is supported by my Linux distribution?
20.
Where can I download Brother iPrint&Scan application for Mac?
21.
Command List of brscan. (Linux)
22.
Delete a network scanner entry. (Linux)
23.
Update the Driver or Firmware for your Brother machine
24.
Access Web Based Management
25.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
26.
I cannot save a file downloaded from the Brother support website (For Windows)
27.
Check the firmware version.
28.
Download a file from the "Downloads" section and save it to Windows 8 computer.
29.
Discover the MAC address of the Brother network card
30.
Check your machine's IP Address or Node Name