FAQs & Troubleshooting
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29 Results
1. 04/07/2024
Scan a document using Brother iPrint&Scan. (Windows, macOS)
2. 27/06/2024
The scanning speed is slow when scanning from my machine. (Windows)
3. 26/09/2023
My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
4. 21/06/2023
Uninstall the driver (OS X 10.10 or greater).
5. 17/03/2023
Open the "Scanners and Cameras" and Properties.
6. 13/12/2022
How to identify your Operating System (OS).
7. 01/09/2022
Check the firmware version.
8. 22/08/2022
Configure the Scan to Email Feature (Linux)
9. 28/07/2022
Update the Driver or Firmware for your Brother machine
10. 23/06/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
11. 20/04/2022
Uninstall the Brother Software and Drivers (Windows)
12. 14/04/2022
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
13. 24/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
14. 10/11/2021
Open the Control Panel (For Windows)
15. 12/10/2021
I cannot install Brother drivers on Debian 10 or later (Linux)
16. 06/07/2020
Scan using XSane or GIMP (Linux)
17. 06/07/2020
Important points for specifying the scan area (Linux)
18. 06/07/2020
What driver package format is supported by my Linux distribution?
19. 02/06/2020
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
20. 06/04/2020
Delete a network scanner entry. (Linux)
21. 06/12/2019
Where can I download Brother iPrint&Scan application for Mac?
22. 29/10/2019
Pre-Required Procedures (Linux)
23. 10/10/2019
Install PaperPort™ 12SE / 14SE (Windows)
24. 29/01/2019
Command List of brscan. (Linux)
25. 29/01/2019
Uninstall the scanner driver. (Linux)
26. 29/01/2019
Uninstall Scan-key-tool. (Linux)
27. 21/09/2017
Load Documents
28. 25/03/2016
Download a file from the "Downloads" section and save it to Windows 8 computer.
29. 04/03/2016
Printing/ Scanning with a mobile device