FAQs & Troubleshooting
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106 Results
1. 17/11/2023
"ControlCenter needs to be updated." - macOS 10.15 Catalina
2. 15/02/2023
Configuring frequently-used scan settings on your computer.
3. 15/02/2023
Can not scan a long document.
4. 13/12/2022
How to identify your Operating System (OS).
5. 07/11/2022
No Profile set
6. 01/09/2022
How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
7. 22/08/2022
Configure the Scan to Email Feature (Linux)
8. 03/08/2022
How do I setup my ADS scanner to Scan to network, without getting “Sending Error” or “Submit Error” message?
9. 23/06/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
10. 13/04/2022
Uninstall the Brother Software and Drivers (Windows)
11. 24/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
12. 15/11/2021
I cannot install the Brother printer driver (macOS 10.15 or earlier)
13. 10/11/2021
Open the Control Panel (For Windows)
14. 12/10/2021
I cannot install Brother drivers on Debian 10 or later (Linux)
15. 15/10/2020
Install Presto!® BizCard® onto Windows 10.
16. 14/09/2020
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
17. 06/07/2020
Scan using XSane or GIMP (Linux)
18. 06/07/2020
Important points for specifying the scan area (Linux)
19. 06/07/2020
What driver package format is supported by my Linux distribution?
20. 02/06/2020
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
21. 06/04/2020
Delete a network scanner entry. (Linux)
22. 30/10/2019
Scan from the Brother iPrint&Scan application using Windows Phone.
23. 29/10/2019
Pre-Required Procedures (Linux)
24. 21/03/2019
Printing/ Scanning with a mobile device
25. 21/03/2019
Check your machine's IP Address or Node Name
26. 07/03/2019
What is Brother iPrint&Scan?
27. 29/01/2019
Command List of brscan. (Linux)
28. 29/01/2019
Uninstall the scanner driver. (Linux)
29. 29/01/2019
Uninstall Scan-key-tool. (Linux)
30. 20/12/2018
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?