FAQs & Troubleshooting
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PT-9500PC
154 Results
1.
How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
2.
Where can I download the latest P-touch Editor for Mac?
3.
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
4.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
5.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
6.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
7.
How do I create name badges by joining "First Name" and "Last Name" fields together?
8.
Printing is not possible. (USB connection)
9.
I have an occasional printing problem.
10.
Installing the LPR driver and CUPS wrapper driver (Linux®)
11.
I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
12.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
13.
How do I uninstall the printer driver?
14.
What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
15.
How do I create a label using a template? (P-touch Editor 5.0 for Windows)
16.
When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
17.
I cannot find the template files. (P-touch Editor 3.x for Mac)
18.
The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
19.
How do I create an Address Label? (P-touch Editor 5.0 for Windows)
20.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
21.
The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
22.
Share your printer in Windows 7 in a network-shared environment.
23.
How do I print vertical text? (P-touch Editor 5.x for Windows)
24.
How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
25.
The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)
26.
P-touch Editor crashes when I open it on my Mac.
27.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
28.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
29.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
30.
I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)