FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/mfcj3520_eu_as_cn.jpg)
MFC-J3520
226 Results
121.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
122.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
123.
Configure and use PC-FAX (CUPS) (Linux)
124.
Configure and use the Scan Key Tool (Linux)
125.
Scan using XSane or GIMP (Linux)
126.
Cannot print after a Windows 10 update (June 2020)
127.
The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
128.
Where can I download Brother iPrint&Scan application for Mac?
129.
My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
130.
"ControlCenter needs to be updated." - macOS 10.15 Catalina
131.
When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
132.
When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
133.
Delete a network scanner entry. (Linux)
134.
Uninstall Scan-key-tool. (Linux)
135.
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
136.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
137.
Scan a document using Brother iPrint&Scan. (macOS only)
138.
I cannot print using my Brother machine on a wireless network (Windows)
139.
Windows 10 Support Information
140.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
141.
Check the firmware version.
142.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
143.
"Offline" appears on the Status Monitor.
144.
Delete print jobs from the print queue.
145.
Make a two-sided copy of an ID card.
146.
Open the Control Panel (For Windows)
147.
Install the built-in drivers (For Windows 8 and Windows 10)
148.
Paper tray not detected/ Paper tray #2 not detected
149.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
150.
What is Brother iPrint&Scan?