FAQs & Troubleshooting
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MFC-5490CN
313 Results
31.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
32.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
33.
Can I use AirPrint with my Brother machine?
34.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
35.
My documents are not feeding through the Automatic Document Feeder when I try to send a fax, scan to the PC, or make a copy.
36.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
37.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
38.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
39.
Which E-mail packages are compatible with ControlCenter3?
40.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
41.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
42.
Where is the USB port on the machine?
43.
Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
44.
Load paper in the paper tray
45.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
46.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
47.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
48.
The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
49.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
50.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
51.
I am asked to enter a password when starting the Remote Setup application. What is the password?
52.
Is my Brother machine compatible with Windows Vista?
53.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
54.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
55.
When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
56.
Replace Ink
57.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
58.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
59.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
60.
Use the Network Connection Repair Tool (Windows)