FAQs & Troubleshooting
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DCP-6690CW
291 Results
31.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
32.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
33.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
34.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
35.
The printer status is Offline or Paused.
36.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
37.
Replace Ink
38.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
39.
The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
40.
Large characters are printed incorrectly. (Linux)
41.
I cannot save a file downloaded from the Brother support website (For Windows)
42.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
43.
I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
44.
Print a web page from iPrint&Scan when using an Android™ mobile device.
45.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
46.
I still receive the error message "Paper Jam" after I removed the jammed paper.
47.
I cannot make borderless prints.
48.
Locate files scanned with ControlCenter3 (For Windows)
49.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
50.
When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
51.
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
52.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
53.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
54.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
55.
When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
56.
The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
57.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
58.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
59.
Print the Network Configuration List
60.
Delete a network scanner entry. (Linux)