MFC-490CW FAQs & Troubleshooting MFC-490CW Not your product? Sort by: Updated Date Popularity 3 Results 1. 26/11/2018 When I make a copy the image or text is cut off. What can I do? 2. 04/06/2014 The edge of glossy paper is smudged. 3. 24/04/2009 When I print, the pages are smudged with ink. What should I do? Copy FAQs & Troubleshooting