1. 20/12/2018

When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?

2. 19/11/2018

The error message "No machine found" appears when I installed drivers with USB connection (For Windows).

3. 03/02/2017

Some error messages(i.e. ".NET Framework Initialization Error") appear on my PC(Windows XP), when I install the driver.

4. 25/03/2016

A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.

5. 08/11/2011

I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.