FAQs & Troubleshooting
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PJ-863
81 Results
1.
This printer is not detected when establishing a Bluetooth® connection.
2.
How do I transfer label templates with P-touch Transfer Express?
3.
Where can I download the latest P-touch Editor for Mac?
4.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
5.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
6.
The side margins are incorrect.
7.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
8.
Some of the print options in OpenOffice do not work. (Linux®)
9.
How to install Brother software on a computer not connected to the Internet
10.
How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
11.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
12.
The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
13.
I cannot connect my printer to a Windows 11 computer via USB.
14.
Where can I find my Brother printer's serial number?
15.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
16.
I cannot save a file downloaded from the Brother support website (For Windows)
17.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
18.
Printing is not possible. (USB connection)
19.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
20.
The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
21.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
22.
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
23.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
24.
Printing from an Android™ device
25.
What iOS mobile application can I use?
26.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
27.
How to charge the rechargeable Li-ion battery
28.
The printer does not turn on, so I cannot print.
29.
I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
30.
(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)