FAQs & Troubleshooting
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PJ-762
122 Results
1.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
2.
My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth®.
3.
How to charge the rechargeable Li-ion battery
4.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
5.
How do I connect the printer and my mobile device via Bluetooth®?
6.
Installing the software
7.
I can no longer print from my computer via Bluetooth®, even though I could print previously.
8.
When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
9.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
10.
I turn my printer on but cannot print even though I have already paired the printer with my mobile device using Bluetooth® or connected my device to the same wireless network.
11.
When I try to connect the printer and my computer via Bluetooth®, the printer is not found in the [Add a device] / [Add Wireless Device] window. (Windows 7/Vista)
12.
This printer is not detected when establishing a Bluetooth® connection.
13.
How do I transfer templates to the printer?
14.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
15.
When I connect the printer to my computer via Bluetooth® and print multiple sheets, the printer stops in the middle of printing.
16.
The latest printer driver was successfully installed, but the driver did not update correctly.
17.
I cannot save a file downloaded from the Brother support website (For Windows)
18.
The side margins are incorrect.
19.
Which Bluetooth® profiles does the printer support?
20.
How to connect to a DC power outlet (optional)
21.
Printing is not possible. (USB connection)
22.
The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
23.
Printing from a Windows PC or Mac
24.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
25.
Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
26.
I cannot print LibreOffice documents in landscape orientation. (Linux®)
27.
Using the Printer Setting Tool (for Windows)
28.
Using the Device Settings (for Windows)
29.
The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
30.
How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)