FAQs & Troubleshooting
Popular |
PJ-623
80 Results
1.
How do I install the printer driver from the CD-ROM? (for Windows)
2.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
3.
How to connect to an AC power outlet (Optional)
4.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
5.
How do I transfer label or slip templates?
6.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
7.
What Android™ mobile application can I use?
8.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
9.
How to install the rechargeable Li-ion Battery (Optional)
10.
How to install the rechargeable Ni-MH Battery (Optional)
11.
The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
12.
The printing date/time is not printed. (P-touch Editor 5.x for Windows)
13.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
14.
Printing is not possible. (USB connection)
15.
I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
16.
How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
17.
Where can I find my Brother printer's serial number?
18.
I cannot save a file downloaded from the Brother support website (For Windows)
19.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
20.
How to charge the rechargeable Ni-MH battery
21.
How do I transfer label templates with P-touch Transfer Express?
22.
(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
23.
How to identify the printer's firmware version
24.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
25.
The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
26.
How do I clean the Platen Roller?
27.
How to insert paper
28.
How to identify your Operating System (OS) for Windows or Mac
29.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
30.
How to open the Devices and Printers window