FAQs & Troubleshooting
Popular |
PJ-623
80 Results
1.
How do I install the printer driver from the CD-ROM? (for Windows)
2.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
3.
How to connect to an AC power outlet (Optional)
4.
How do I transfer label or slip templates?
5.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
6.
How to install the rechargeable Li-ion Battery (Optional)
7.
How to install the rechargeable Ni-MH Battery (Optional)
8.
What Android™ mobile application can I use?
9.
The printing date/time is not printed. (P-touch Editor 5.x for Windows)
10.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
11.
Printing is not possible. (USB connection)
12.
The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
13.
I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
14.
I cannot save a file downloaded from the Brother support website (For Windows)
15.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
16.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
17.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
18.
(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
19.
How to identify the printer's firmware version
20.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
21.
How do I clean the Platen Roller?
22.
How to insert paper
23.
How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
24.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
25.
Where can I find my Brother printer's serial number?
26.
How to open the Devices and Printers window
27.
The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
28.
How to connect to a DC power outlet (Optional)
29.
How to charge the rechargeable Li-ion battery
30.
How to charge the rechargeable Ni-MH battery