FAQs & Troubleshooting
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PT-P910BT
153 Results
1.
The printer does not print from my mobile device or does not print correctly.
2.
The printer stops printing, the power LED blinks in red, and my mobile device displays an error message.
3.
I cannot find P-touch Design&Print / Design&Print 2 for iPad in the App Store.
4.
The message "Movie cannot be played" appears when I try to read a QR code created using the Share Label function. (P-touch Design&Print / Design&Print 2)
5.
I cannot use the Frame function. (P-touch Design&Print / Design&Print 2)
6.
How can I connect my mobile device to the printer via Bluetooth®? (P-touch Design&Print / Design&Print 2)
7.
Small printed characters are blurred. (P-touch Design&Print / Design&Print 2)
8.
The printer stops while printing, or the tape is cut in the middle of the text. (P-touch Design&Print / Design&Print 2)
9.
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
10.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
11.
When I change or trim an image in the template, it becomes smaller. (P-touch Design&Print / Design&Print 2)
12.
How do I change the printer connected to my Android™ device? (P-touch Design&Print / Design&Print 2)
13.
I want to connect to another printer, but the previously paired printer is connected automatically. (P-touch Design&Print / Design&Print 2)
14.
Installing the software
15.
Where can I download Brother iPrint&Label? (iPrint&Label)
16.
When creating a Share Label, I cannot select multiple images. If I want to link multiple images, how do I select them? (P-touch Design&Print / Design&Print 2 for Android™)
17.
I get an error message while I am trying to upload the content into the Dropbox using Share Label. (P-touch Design&Print / Design&Print 2)
18.
How can I check the print preview for a tape not currently inserted in the printer? (P-touch Design&Print / Design&Print 2)
19.
How can I confirm the selected tape length? (P-touch Design&Print / Design&Print 2)
20.
A template is not displayed correctly. (P-touch Design&Print / Design&Print 2)
21.
I cannot select the printer on the app. (P-touch Design&Print / Design&Print 2)
22.
Where can I find my Brother printer's serial number?
23.
How many mobile devices can I connect to one printer via Bluetooth®?
24.
I cannot save a file downloaded from the Brother support website (For Windows)
25.
What Android™ mobile application can I use?
26.
What iOS mobile application can I use?
27.
The fabric tape became detached after washing.
28.
(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
29.
I want my printer to use less tape for each label. (P-touch Design&Print / Design&Print 2)
30.
I cannot connect my printer and print via Bluetooth® on macOS 12.