FAQs & Troubleshooting
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PT-P900W/P900Wc
218 Results
1.
When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
2.
Using the Printer Setting Tool (for Mac)
3.
Installing the software
4.
What are WPA-PSK/WPA2-PSK, TKIP and AES?
5.
I cannot print using a HSe cassette.
6.
Using the Communication Settings (for Windows)
7.
Where can I find the IP addresses of my computer and the printer?
8.
I cannot print using FLe tape and get an error message.
9.
How do I connect the printer to my computer via Wi-Fi® using an access point?
10.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
11.
Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
12.
Where can I find the printer's network settings, such as IP address?
13.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
14.
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
15.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
16.
Power Supply
17.
Printing is not possible. (P-touch Editor5.3 for Mac)
18.
Printing is not possible. (USB connection)
19.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
20.
How can I connect the printer to my mobile device?
21.
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
22.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
23.
Where can I find my Brother printer's serial number?
24.
How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
25.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
26.
What Android™ mobile application can I use?
27.
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
28.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
29.
Poor print quality when printing on narrow labels. (iPrint&Label)
30.
I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)