FAQs & Troubleshooting
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PT-P710BT
164 Results
1.
How can I connect my mobile device to the printer via Bluetooth®? (P-touch Design&Print / Design&Print 2)
2.
The printer does not print from my mobile device or does not print correctly.
3.
Where can I download the latest P-touch Editor for Mac?
4.
The printer stops printing, the power LED blinks in red, and my mobile device displays an error message.
5.
Where can I find my Brother printer's serial number?
6.
I cannot select the printer on the app. (P-touch Design&Print / Design&Print 2)
7.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
8.
Export saved labels from P-touch Design&Print to P-touch Design&Print 2
9.
I want my printer to use less tape for each label. (P-touch Design&Print / Design&Print 2)
10.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
11.
I cannot find P-touch Design&Print / Design&Print 2 for iPad in the App Store.
12.
The printer stops while printing, or the tape is cut in the middle of the text. (P-touch Design&Print / Design&Print 2)
13.
The message "Movie cannot be played" appears when I try to read a QR code created using the Share Label function. (P-touch Design&Print / Design&Print 2)
14.
When creating a Share Label, I cannot select multiple images. If I want to link multiple images, how do I select them? (P-touch Design&Print / Design&Print 2 for Android™)
15.
I get an error message while I am trying to upload the content into the Dropbox using Share Label. (P-touch Design&Print / Design&Print 2)
16.
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
17.
I cannot use the Frame function. (P-touch Design&Print / Design&Print 2)
18.
When I try to print the printer information, the red lamp flashes and the print does not start.
19.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
20.
How to identify your Operating System (OS) for Windows or Mac
21.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
22.
How is the print head cleaning cassette used?
23.
When I select [Font] and increase the font size, the text does not enlarge. (P-touch Design&Print)
24.
I cannot install the printer driver because the installation stops after connecting the printer to my computer.
25.
How many mobile devices can I connect to one printer via Bluetooth®?
26.
What iOS mobile application can I use?
27.
I want my printer to use less tape for each label. (P-touch Editor 5.x)
28.
How do I charge the Li-ion battery?
29.
How do I specify the scope of disclosure of the content to be linked to a QR code? (P-touch Design&Print / Design&Print 2)
30.
A template is not displayed correctly. (P-touch Design&Print / Design&Print 2)