FAQs & Troubleshooting
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OmniJoin
145 Results
1.
Can I change my registered email address?
2.
About OmniJoin Version 6 and Version 7
3.
Change video resolution. (version 6.x.xx.xxx or earlier)
4.
The sound suddenly gets quiet during the meeting. (version 6.x.xx.xxx or earlier)
5.
How much data can OmniJoin use when joining a meeting from iOS via 3G/4G?
6.
Check to make sure the webcam is plugged in correctly. (version 6.x.xx.xxx or earlier)
7.
Every time I join the meeting via Safari 6.1, a confirmation dialog appears. Do I have to confirm this every time?
8.
Check to make sure the webcam is working properly
9.
Check to make sure the webcam is plugged in correctly
10.
I cannot get into the online meeting even if I enter the correct password. The message "Password required" is displayed. (version 6.x.xx.xxx or earlier)
11.
Check to make sure the webcam is working properly. (version 6.x.xx.xxx or earlier)
12.
Change the maximum video resolution/frame rate during a meeting
13.
Check if the microphone is working properly
14.
What is the file size limit for using certain Omnijoin features?
15.
Every time I join the meeting via web browser, I am asked to install plug in. Do I have to install this every time?
16.
Can I limit the ability of attendees to use the sharing features and remote control?
17.
Check if the microphone is working properly. (version 6.x.xx.xxx or earlier)
18.
I cannot update OmniJoin IM and get an error message "Unable to download web components."
19.
Other attendees' video stopped or became slow during the meeting. (version 6.x.xx.xxx or earlier)
20.
What are the characters I can use in a password?
21.
When I remote control an attendee's computer during the meeting, my remote control display suddenly freezes.
22.
How can I limit remote control, hand-outs, and file transfer features? (version 6.x.xx.xxx or earlier)
23.
I cannot launch OmniJoin using Mozilla® Firefox®. (OmniJoin version 6.x.xx.xxx or earlier, and Mozilla® Firefox® version 43.0 or later user)
24.
I cannot join an online meeting and get an error message "Unable to download web components."
25.
I cannot uninstall OmniJoin. (version 6.x.xx.xxx or earlier)
26.
Check my Internet connection rating. (version 6.x.xx.xxx or earlier)
27.
How do I generate a server certificate to use SIPS?
28.
I cannot enter a meeting from iOS device.
29.
I cannot enter the meeting room by clicking "Launch OmniJoin" button in the browser.
30.
I forgot my password