FAQs & Troubleshooting
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MFC-J6930DW
340 Results
1.
Print using only the black ink cartridge when the Color cartridges have run out.
2.
My Brother machine could not be found over the network when I installed drivers on my computer.
3.
(Video) Load A4/Letter paper
4.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5.
What is Brother iPrint&Scan?
6.
Where is the USB/Ethernet port on the machine?
7.
Setup a Brother machine on a wireless (Wi-Fi) network.
8.
(Video) Load A3/Ledger paper
9.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
10.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
11.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
12.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
13.
Paper Jam
14.
Replace Ink
15.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
16.
Load Ledger, Legal, or A3 Size Paper in Paper Tray #1 / Paper Tray #2
17.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
18.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
19.
Check the Print Alignment from Your Brother Machine
20.
Check the Print Quality
21.
Easy Scan to E-mail
22.
When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
23.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
24.
Clean the Paper Pick-up Rollers
25.
Clean the Print Head from Your Brother Machine
26.
Wireless setup is requesting a WPS PIN to complete the setup
27.
About Envelopes
28.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
29.
Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
30.
Confirm that a FAX I sent was received correctly.