FAQs & Troubleshooting
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MFC-J690DW
291 Results
1.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
2.
Telephone Line Interference/VoIP.
3.
Correct the Paper Feed to Clear Vertical Lines
4.
Check the Print Alignment from Your Brother Machine
5.
Check the Print Quality
6.
Paper Jam
7.
Replace Ink
8.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
9.
What is Brother Web Connect?
10.
Improve poor print quality.
11.
The printer status is Offline or Paused.
12.
Print using only the black ink cartridge when the Color cartridges have run out.
13.
Protect your Brother machine against unauthorised access over the network
14.
Load photo paper
15.
How to identify your Operating System (OS).
16.
Loading paper in the manual feed slot.
17.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
18.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
19.
Setup a Brother machine on a wireless (Wi-Fi) network.
20.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
21.
Open the "Scanners and Cameras" and Properties.
22.
Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
23.
Ink Low
24.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
25.
Why doesn't my Brother machine have a dial tone?
26.
Enter Text on Your Brother Machine
27.
Set the Machine to Power Off Automatically
28.
(Video) Connect telephone line and power cords
29.
Cannot Detect Ink Volume
30.
Printing/ Scanning with the Cloud