FAQs & Troubleshooting
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MFC-J6720DW
249 Results
1.
Scan a document and e-mail it as an attachment
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
6.
Print using only the black ink cartridge when the Color cartridges have run out.
7.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
8.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
9.
Can I print from or scan to Android™ Smartphone?
10.
Can I print from and scan to iPhone, iPod touch and iPad?
11.
Replace Ink
12.
Easy Scan to E-mail
13.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
14.
Load photo paper
15.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
16.
Document Jam/too Long
17.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
18.
(Video) Load plain Letter/A4 paper
19.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
20.
Ink Absorber Full
21.
Printer Locked
22.
Cannot Detect
23.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
24.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
25.
One or more of my colors are not printing (blank).
26.
Improve poor print quality.
27.
Load envelopes
28.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
29.
I cannot print using my Brother machine on a wireless network (Windows)
30.
Cannot Detect Ink Volume